Web accessibility means that websites and associated tools are designed and developed so that people with disabilities are still able to access and use them.
The City of Kalamunda website has been developed to ensure its content is available to the widest possible audience and in accordance with the World Wide Web Consortium (W3C) internationally recognised Web Accessibility Initiative (WAI) guidelines. These
internationally recognised guidelines assist in producing usable and accessible websites.
In June 2018, W3C updated their Web Content Accessibility Guidelines. View Web Content Accessibility Guidelines (WCAG) 2.1
Web accessibility should encompass all disabilities that affect access to the website including people accessing the website via various devices (smart devices such as a mobile phone), people with changing abilities (age), temporary disabilities (injured
arm) or situational limitations (noisy environments) or where there is limited or slow internet connection.
Microsoft say 'Think Inclusive' - Consider permanent, temporary and situational disabilities. Mobility, Vision, Hearing, Speech plus dexterity and cognitive should all be considered.
Our website aims to conform to Level AA of the WCAG 2.1.
The City of Kalamunda recognise that some of the information may not be as accessible as it could be. This is an ongoing process and the City will continue to work and improve the accessibility of the website. We acknowledge some archived
or referenced documentation can not be fully accessible.
We are committed to providing our services and information to all. The City of Kalamunda is able to provide alternative formats of our information upon request.
The City is eligible for free interpreting services where the intention is to communicate with
non-English speaking residents (Australian citizens/permanent residents) on issues such as:
Rates | Garbage collection | Urban servicesPhone: 131 450 Website: https://www.tisnational.gov.au/
The National Relay Service (NRS) provides a service for people who are deaf, hard of hearing and people who can hear but not speak, at the cost of a regular phone call.Phone: 133 677 Website: https://www.infrastructure.gov.au/media-technology-communications/phone/services-people-with-disability/accesshub
To book an Auslan interpreter contact Sign Language Communications WA.Phone: (08) 9441 2677Email: firstname.lastname@example.org Website: https://accessplus.org.au/
Residents of Kalamunda have the right to access information and services provided by the City of Kalamunda. Non-English speaking residents are able to access free interpreting and translating services to assist in getting access to this information.
To find out more about how to access these services please visit the language support services page.
There are many common terms and abbreviations used throughout the website. Although some of these are common or well known to help we have created a list of some of these terms to allow a centralised reference.
View the glossary collection here
The City of Kalamunda are progressively working towards optimising all our Portable Document Format (PDF) documents and forms on this website to made accessible in compliance with WCAG 2.1 guidelines.
Adobe Reader is required to open PDF files, and it can be downloaded at Adobe.com for free. Adobe features also includes screen reading functionality.
The City of Kalamunda endeavours to ensure all our video content is available with closed captions. Where possible, if the City has copyrights to the video and it is embedded into our website will try to allow a downloadable transcript file of the video.
Please refer to YouTube Help for assistance on accessibility features when viewing videos through this channel.
The City of Kalamunda is not responsible for third party applications and how they access the information via this website such as but not limited to ReadSpeaker, JAWS and NVDA screen readers. Third party applications on this website include:
To assist users access the full information and services on our website, the following features have been provided or supported:
As part of our City website development process we engaged a community-based working group to contribute and provide feedback on our website. This feedback help the City align to our community expectations and needs.
The City engaged WebKeyIT to perform an independent audit report on the website. The evaluation was in accordance with the WCAG Evaluation Methodology (WCAG-EM) which can
be viewed at http://www.w3.org/TR/WCAG-EM.
Please contact us if you experience any accessibility problems on our website including accessing information
or City documents.
We respectfully acknowledge the Traditional Owners, the Whadjuk Noongar People as the Custodians of this land. We also pay respect to all Aboriginal community Elders, past, present and future who have and continue to reside in the area and have been an integral part of the history of this region.