Find out more on the City's:
“Connected Communities, Valuing Nature and Creating our Future Together"
Community life in the City of Kalamunda by 2031 is vibrant and inclusive. People of all ages and backgrounds are welcomed, valued and encouraged to be active in the community. Intergenerational programs and multi-use community hubs are accessible and inviting. Coordinated aged care, youth and early year’s services, and programs, meet the needs of residents through all stages of life. The needs and differences of our distinct local areas are understood and planned. Volunteerism is supported and promoted. Community groups work together to communicate and operate in a cohesive manner.
In 2031 our cherished forests, bushlands, waterways, habitats and open space are protected and flourish. Our stewardship of the natural environment includes protecting and enhancing our natural bush areas and biodiversity, renewable energy use, sensitive waste management, using our water sustainability and preparedness through effective bush fire mitigation. We recreate in harmony with nature, enjoying bushwalks, trails, picnics and a range eco-tourism offerings. We educate and encourage more citizens to be actively involved in sustainable living and volunteering to help care for our natural areas. Our agricultural industry is celebrated and supported to thrive. We will maintain our position of having the highest tree canopy levels in the Perth metropolitan area.
By 2031 Kalamunda is easily accessible, to and from Perth City and, in and around the City. We have worked together to advocate strongly to be well connected via public transport, bike paths and footpaths, as well as telecommunications technologies. We have together built a strong local economy and support our small businesses, with a range of employment opportunities close to home. Together we have designed and planned for housing choices that are diverse, we have affordable housing options and we are supported to live in Kalamunda as we age. Our built assets meet our needs and are sensitively designed with the local built character, complementing our heritage and the natural environment.
In summary our vision is bold and courageous and we must strive to achieve it together if we want a future that provides us with purposeful and satisfying lives.
Our simple guiding principle will be to ensure everything we do will make Kalamunda socially, environmentally and economically sustainable.
We strive to ensure the City of Kalamunda is a safe and courteous place for all staff and customers.
If your customer service request needs further investigation, we will enter it into our records system as a Customer Service Request which is tracked for a response within 5 business days. If we don’t have a resolution, in this time-frame, we will still get in touch to let you know the next steps to progress your enquiry and an expected new time-frame for a progress update, until the matter is finalised.
Please note, where requests have been received and lodged without correct contact information, our officers may not be able to conduct a follow-up and/or contact the requester with relevant status updates and/or clarification details. In some cases where information is missing, this may result in the request not being fully addressed.
Below is specific requests and the City's service standard time-frame to resolve them.
Times vary depending on the severity or urgency of fault being reported. Emergency works: attended to within two (2) hours (contractor will be advised by phone).Urgent works: attended to within 24 hoursNon-urgent works: attended to within two (2) business daysPlanned works: attended to within the scheduled time-frame
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