If you need assistance with payment of your rates, please call our Rates Staff on (08) 9257 9999 to discuss your eligibility and a repayment plan. The total Rates & Services debt would need to be finalised by 30th June 2024 where possible.
Download the Individual Financial Hardship Rates Assistance Form
For this alternative method of payment please follow the steps below:
Opening Date: Applications open 1 July 2024.
Closing Date: Applications close 30 June 2025.
The following definitions apply to the City’s financial hardship applications:
» Ratepayer: a person who is liable to pay rates on a property in the City of Kalamunda. This may be the owner of the property or could also be the person renting the property if the rental agreement requires that person to pay rates.
» Severe financial hardship: occurs when a ratepayer is genuinely struggling to pay the rates and charges owed and struggling to meet other financial obligations. Genuine financial hardship does not arise where it is inconvenient to pay the amount of rates owed or it is subject to the timing of income; for example, holiday pay, dividends, lump sum payment. Genuine financial hardship may occur in the following circumstances:
» Rates and charges: means the Council rates and charges that appear on a rates notice:
Ratepayers are eligible to apply for financial assistance on an annual basis and only valid for that respective financial year to assist with payment of Council rates provided they meet the following criteria:
The Rates Financial Hardship Assistance application form and evidence of financial hardship are to be submitted by the ratepayer:
The provision of supporting evidence with the application will assist the prompt assessment of the application. City staff will acknowledge the receipt of the application and may request other information if required.
The application will be valid for the 2024/25 financial year only.
If you require more information please contact the rates team via rates@kalamunda.wa.gov.au
This document can be made available in alternative formats upon request.Please contact the City of Kalamunda on (08) 9257 9999;