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FAQ's

Welcome to our FOGO (Food Organics and Garden Organics) FAQ page!
Here, you'll find answers to common questions about our new FOGO service, designed to help you manage your household waste more sustainably and effectively.

Getting to know FOGO

What does FOGO mean?
Why did the City of Kalamunda introduce a FOGO bin?
When did the FOGO bin service start?
Who received the three-bin FOGO service?
What happens on my bin rollout day?
How do I use my kitchen caddy?
How can I keep my FOGO below 70kgs?
Why can't we have a weekly, red-lidded general waste pick up?
Why is FOGO important?
Will my general waste bin fill up faster now?

Bin Use and Contents

What can I put in my FOGO bin?
What goes in what bin?
How will I remember which bin to put out?
Can nappies, continence pads and menstrual hygiene products go in the FOGO bin?
I need FOGO information in other languages.
Why are only food scraps, garden waste and compostable caddy liners allowed?
What should I do with tissues, paper towels, pizza boxes or tea bags now?
Why does compostable packaging go in landfill and not the FOGO bin? Aren’t they compostable?
Can I still line my kitchen caddy with newspaper or paper towels?
What do I do with shredded paper?
Who decides what can go in the FOGO bin?

Bin Logistics and Practicalities

What are soft plastics?
Do I have to use compostable bags?
Can I use plastic bags?
What’s the difference between biodegradable bags and compostable bags?
Is my caddy dishwasher safe?
Will my bin smell?
What will happen to the waste in the FOGO bin?
My bin is damaged, what should I do?
Can I take my caddy with me?
My bin hasn't arrived - what do I do?
Tips to reduce bugs and smells out of FOGO.
How can I keep my FOGO below 70kgs?
I need FOGO information in other languages.
What happens to my FOGO after it’s collected?

Recycling and Other Bin Considerations

I've heard there have been changes to recycling? What are they and why?
Will there be any changes to my recycling bin?
Can I opt out of having 3-bins and remain with just the 2-bin system?
Will you be auditing and checking our bins?
Do Commercial properties have a FOGO bin service?
Do the volumes of waste collected change?
Will there be a reduction in the amount of waste collected?
Will there be changes to my skip bin allocation and can I still visit the transfer station with my green waste?
Why can’t I put food packaging in the FOGO bin?

Personalised and Special Circumstances (Troubleshooting)

What’s in it for me?
But I have my own compost heap/ worm farm/ bury my organic waste/ have chooks… What if I already have a compost bin or worm farm, bury my organic waste or have chickens?
I don’t have room on my verge for three bins.
I live on a small block and don’t have space for a third bin.
My household produces too much general waste. What can I do?
My family has special needs – we produce a lot of general waste.
Can I put pet poo/animal droppings in my FOGO bin?
Can I add green waste to my FOGO bin if my property has Dieback?
My caddy was not inside my new general waste bin...
Can I order another kitchen caddy?
Tips to reduce bugs and smells out of FOGO.
How can I keep my FOGO below 70kgs?
I need FOGO information in other languages.
Why can't we have a weekly, red-lidded general waste pick up?
Why can’t I put pet poo in my FOGO bin?
What is PFAS and why does it affect what goes in FOGO?
Can I compost paper or certified compostable packaging at home instead?
How can I reduce moisture in my FOGO bin without using paper or cardboard?
How can I reduce odours in my household bins?
How will these changes help make better compost?
Is there a market for the compost made from my FOGO bin?
Should I be concerned if I’ve used FOGO‑derived compost on my garden previously?
What should I do if I’m not sure where something goes?
I live in an apartment. Will our shared bins cope with this change?

 

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