FOGO FAQs

FAQs

Welcome to our FOGO (Food Organics and Garden Organics) FAQ page!
Here, you'll find answers to common questions about our new FOGO service, designed to help you manage your household waste more sustainably and effectively.

Getting to know FOGO

What does FOGO mean?
Why is the City of Kalamunda introducing a FOGO bin?
When will the FOGO bin service start?
Who will get a FOGO service?
Will the FOGO service cost me?
What happens on my bin rollout day?
When do I get my kitchen caddy and how do I use it?

Bin Use and Contents

What can be put in the FOGO bin?
What changes will happen to my bin service?
What goes in what bin?
How will I remember which bin to put out?
Can nappies, continence pads and menstrual hygiene products go in the FOGO bin?

Bin Logistics and Practicalities

Will there be changes to collection days?
What are soft plastics?
Do I have to use compostable bags?
Can I use plastic bags?
What’s the difference between biodegradable bags and compostable bags?
Is my caddy dishwasher safe?
Will my bin smell?
What will happen to the waste in the FOGO bin?
My bin is damaged, what should I do?
Can I take my caddy with me?
My bin hasn't arrived - what do I do?

Recycling and Other Bin Considerations

I've heard there have been changes to recycling? What are they and why?
Will there be any changes to my recycling bin?
Can I opt out of having 3-bins and remain with just the 2-bin system?
Will you be auditing and checking our bins?
Will Commercial properties receive a FOGO bin service?
Do the volumes of waste collected change?
Will there be a reduction in the amount of waste collected?
Will there be changes to my skip bin allocation and can I still visit the transfer station with my green waste?

Personalised and Special Circumstances (Troubleshooting)

What’s in it for me?
But I have my own compost heap/ worm farm/ bury my organic waste/ have chooks… What if I already have a compost bin or worm farm, bury my organic waste or have chickens?
I don’t have room on my verge for three bins.
I live on a small block and don’t have space for a third bin.
My household produces too much general waste. What can I do?
My family has special needs – we produce a lot of general waste.
Can I put pet poo/animal droppings in my FOGO bin?
Can I add green waste to my FOGO bin if my property has Dieback?
My caddy was not inside my new general waste bin...
Can I order another kitchen caddy?
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